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Help

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At lookmantastic.com we have a dedicated in-house customer services team, based at our head offices in Hove, East Sussex. The team has compiled these pages, to help you enjoy shopping on the site and to answer any questions you may have.

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Block colour Most Frequently Asked Questions

We have compiled our most frequently asked questions to give you immediate answers and save you time.

Block colour Manage Your Account

If you want to change your email address, password, delivery or billing details then you can do it all right here!

Block colourYour Order

If you have questions regarding your order, or need more information - we can help.

Block colour Deliveries & Customs

If you have questions regarding our delivery procedures, then you'll find all the answers you need right here.

Block colourHow to Shop at lookmantastic

New to lookmantastic.com? Then use our comprehensive 'How to Shop' guide to make the most of the website.

Block colour Returns

If an item is no longer required, please follow these simple steps to return your product(s).

Block colour About Our Products

We stock over 8000 genuine products from big name brands - find out more here.

Block colour Payment & Security

lookmantastic.com prides itself on being a secure place to shop, get the complete low down here.

Block colour Privacy, Terms and Conditions

At lookmantastic we thoroughly respect your privacy & rights and aim to provide you with the highest quality of information possible.

Block colour Voucher Redemption and Competition Ts and Cs

To use email and gift voucher codes successfully, please ensure you follow these simple rules.

Block colour Shipping Costs

Use this section to calculate the shipping costs attached to your order. Remember that you can save money by buying packs, as these count as one item.


 
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